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Satisfied by Over the Top Business Services?

In this tough environment of competitive business organizations will have to be able to satisfy all of their customers and not just their loyalists. Too many businesses with great services models and potential often fall into the trap of adjusting

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Posted in Building Customer Loyalty, Communications, CRM, Good Business Practises, Hot Topics

Scalpers are Betting Against Your Business

Before anyone knew that they could build a self-service app for your business they knew their business had to be able to make money. Online listing and discount services have popped up over the past few years claiming that they

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Posted in Brand Awareness, Broadcasting, Building Customer Loyalty, Communications, CRM, Small Business
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